We used continuously revolving 3D animations to reflect Fat Tuesday’s grab-and-go culture, as well as realistic film and photography, flyer-style torn edging, and bright neon signage - a nod to the fact that their Vegas stores are often first-stop vacation spots for those visiting the city. 

A brand that blends in, instead of just trying to fit in

To increase footfall, we created an interactive map to show users where they can grab their first (or their next) drink. Cup QR codes direct users to a location finder, and we integrated with Fat Tuesday’s third-party gift voucher platform to enable users to quickly and easily check their balance online.

A user journey that keeps the party going

Research showed that visiting Fat Tuesday was usually a group activity, and almost always part of a wider experience - be that partying, sightseeing, or hitting the beach. With a selfie-worthy selection of drinks and a ready-made audience of social media users, we added a live social feed that synced with in-store screens across all locations to show the good times never stop rolling.

A space for sharing the good times

After the go-live of the new Fat Tuesday site, we set to work on overhauling the sister brand - New Orleans Original Daiquiri. The premise and concept were the same (frozen cocktails to-go, a dated online presence), but with all outlets in the state of Louisiana, and an older more local audience to appeal to, we gave the brand a small-town, neighbourly feel. Think laid-back Southern vibes, a retro typeface and photography, and a feel-good colour palette and design that says “stop by and kick back with a cold one”.

A local, Louisiana-based little sister

Fat Tuesday

First up, we overhauled the existing user experience on the Dr Few site, creating something that was cleaner, simpler and way more streamlined. As well as refining the user journey, we elevated the look and feel across the homepage, product pages and overall shopping cart. We introduced new social proof content including testimonials and real-life before/after photos, plus—we made sure plenty of opportunities to up-sell and cross-sell were woven throughout the site.

A Shopify reskin for a revolutionary skincare brand

Alongside all the website updates, we brought in a brand-new email strategy. Our goal was to create an experience that went beyond the website—using detailed storytelling to drive brand awareness, increase average order value and, ultimately, encourage more repeat purchases. To make this happen, we designed and built an engaging welcome flow, set up abandoned cart notifications, and rolled out a new post-purchase journey. And to make sure everything was optimised across every touchpoint, we got to work on an in-depth a/b testing strategy, too.

An email strategy that engages and educates users 

A premium brand like Dr Few should look the part. So in line with the website refresh and marketing activity, we defined a new art direction that brought the products to life using a range of textures, background colours, props, and staging. Then, we took things into the S8 Studio to shoot new packaging, product and bundle photography, as well as playful stop-motion videos for ads, email flows, pop-ups and more. 

Elevating the entire brand—with brand-new visual assets

Dr Few

With heaps of product-related info, plus an entire area of the site dedicated to sex ed, we already had plenty of content to work with. But after a series of persona and TOV workshops, we defined a new visual identity – one that better represents the brand’s empowering, pleasure-first narrative and celebrates the joy of sex. 

Changing the narrative around sex talk

We collaborated with Smile Makers’ SEO agency throughout the project, from initial conversations around wireframes to ensuring all metadata was migrated to the new site. We also wove high-ranking search terms into the website copy and made sure the new site structure changed as little as possible. 

Ticking all the SEO-shaped boxes

We pushed the boundaries of standard e-commerce page layouts to create a premium site that’s playful, functional and puts accessibility first. We also found different ways to educate users about pleasure-first sex, from fun facts and vibrator comparison charts to more in depth how-to tips. 

Taking the stigma out of sex toy shopping

We overhauled the matchmaker quiz, creating a multi-step user flow that encourages users to talk about their pleasure preferences in order to find their perfect vibe. We added an Omnisend integration that allows users to receive a copy of results by email. Plus, with a custom Google Analytics/GTM setup that captures data at every step of the user flow, Smile Makers can gain a better understanding of their audience, perspectives on pleasure, and the most popular sex toys chosen. 

Translating a Typeform quiz into a bespoke digital experience

We added subtle, playful animations that align with Smile Makers’ joyful brand image. Think confetti cannon explosions, bouncing product imagery, and gentle, floating movements on scroll. Plus, we couldn’t resist having a little fun with some flying vibes on the 404.

Creating a site that moves and shakes

Ahead of go-live, we migrated Smile Makers’ entire library of blogs and sex ed content across to the new Shopify site. We used a custom script to ensure the content aligned with the brand-new design and Shopify article structure. Plus, we transferred all customer and order information and Yotpo reviews ahead of launch. 

Migrating from WooCommerce to Shopify

Smile Makers

Aescape empowers everybody to embrace self-care for better living. We went beyond functionality, crafting a narrative that invites everyone to envision themselves benefiting from Aescape's massage. Whether you're a member seeking relaxation, a partner exploring new wellness solutions, or an investor interested in cutting-edge innovations, the website demonstrates how Aescape enhances lives through accessible, inclusive self-care. 

A story-centric site design

We collaborated closely with Aescape on everything from custom icon creation to art direction. The goal was to create a deeper, more emotional connection with the user by illustrating how Aescape makes you feel: refreshed and rejuvenated. Throughout the site, we used compelling video and photography to show Aescape in action, maintaining an ultra-clean look and feel—and keeping text to a minimum.

Translating the brand story across every touchpoint

Aescape empowers users to embark on a personalised wellness journey. The brand is centred around boundless optimism, limitless possibilities, and finding the courage to transform—so we incorporated continuous scrolling to signify free-flowing movement. We explored subtle interactions, micro-animations and transitions across all components, and created a super-fluid web experience that engages the user and guides them seamlessly along their journey.

An experience made to move you

Each section of the site was tailored to communicate Aescape's benefits to every audience. We explored the best approach in terms of colour, structure and content, and mapped out the ideal architecture for each persona. From intuitive Aescape location searches to an interactive ROI calculator, every user journey was designed to be as frictionless as possible. Plus, we integrated multiple newsletter lists, contact forms, and the Aescape booking app to ensure the site was fully optimised for all business goals. 

A journey tailored to every audience

Aescape

Viatu’s current identity didn’t truly reflect who the brand was, what it did, and – more importantly – where it was headed. We ran workshops with the entire Viatu team, covering everything from audience personas to user flows. We took a deep dive into values, vision, purpose and personality. And all of this together helped us develop a stronger, more defined brand identity that would be communicated internally and externally. 

Understanding people, positioning and purpose 

With new trip locations on the horizon, the new brand needed to easily grow with the business. We built a palette inspired by Africa’s wild, untouched landscapes, using colour psychology to make sure our choices aligned with Viatu’s modern and confident character, but still gave a nod to its sustainable roots. We explored traditional hand-drawn tribal patterns and texture, delved deep into photography and iconography styles, and chose typography that reflected Viatu’s bold and playful nature. Then, we rigorously tested everything for legibility and clarity. The result? A brand that translates across all languages and currencies – and can be adapted in line with new product features and Viatu’s future outside of Africa.

Giving the new visual identity room to grow

Storytelling is vital to the Viatu brand. Behind the hundreds of experiences, accommodation listings and blog articles was an entire team of writers. But with this collaboration came inconsistencies. As well as defining a stronger verbal identity through a series of brand personality workshops, we developed a TOV guide featuring sample content, detailed dos and don’ts, and rewrites of existing examples from across multiple touchpoints to help the Viatu team roll out the new voice effectively. 

Finding Viatu's voice - and futureproofing it

While we took care of branding and web design on the front end, Viatu’s product development team would always be responsible for the trip booking system. To ensure consistency across the entire user journey, we built a comprehensive design style guide that featured everything from brand placement rules to UX styling. We even outlined photography aspect ratios, so all imagery translated perfectly across desktop, mobile and social media. 

Creativity meets consistency

Armed with Viatu’s new identity, we designed and developed a site that’s user first – and future first. Working in conjunction with Viatu’s development team, we simplified and streamlined the trip booking process, allowing the user to clearly map out details of their trip, personalise accommodation options. Plus, we paved the way for an entire pipeline of new functionality, including the introduction of car hire, activities, and more.

A site that's no longer product first, but user first

Viatu

Our main goal was to modernise the brand by introducing a new look and feel that’s playful and youthful, but still gives a nod to its core values. We paired a new palette of contrasting colours with distinctive design elements such as badge stamps and image inktraps. Then, we went big and bold with typography.

220 years young: a traditional brand with a bold new energy

British style is all about independence and eclecticism. And when your history is as inspiring as Peregrine’s, it's only right that you write with flair. We outlined a new brand voice that brings together the wit of great British humour, the authenticity of storytelling, and the straight-talking tone of a brand that’s big on sustainability. In other words, charming, honest and rugged. Definitely no wooliness. 

A voice that speaks volumes

Our discovery work revealed that almost 3 in 4 users were returning visitors. And since these users are more likely to make a purchase, it only made sense to incorporate more upsell features in both the cart and the wishlist. Shoppers now see recommended products based on what they’ve purchased in the past. Or, they’re presented with suggestions of products that (based on data from past visitors) are frequently purchased together. 

Personal(ised) shopping, from the wishlist to the checkout

Peregrine’s a British-made brand, but its products are sold all over the world. Using Shopify Markets, we built a bespoke location switcher that groups countries into regions and enables shoppers to see specific pricing based on their location. Plus, the Peregrine team can customise pages depending on the season or campaign. 

We also went the extra mile to create more seamless user journeys. Users can browse clothing by size (and only see items that are in stock), as well as product type and material. The responsive image galleries are tailored to their chosen product colour. And, we also added quick buy functionality to the collections pages and blog, so users can easily add featured products to their basket. 

Making it better to browse and easier than ever to buy

Peregrine

Mixing up work and play, every day 

We design identities, build websites, and craft growth strategies that better connect e-commerce brands with customers. 

Brand and digital that cultivate connection, conversion and joy.

Take it from our people people

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We’re all familiar with the classic influencer marketing playbook: seed the product, get a post on their feed, and repeat. But today, that approach alone doesn’t quite hit the mark. You need to go beyond traditional unboxings and product selfies (petition to stop the collab selfies, anyone?) and instead, find ways to max out your investment across every single channel.

Here’s how to elevate your influencer marketing program so you’re getting the most out of it for your brand.

Add some influencer star power to make your email campaigns shine

Email marketing is often overlooked as a space for influencer content, but it’s prime real estate. By featuring influencers in your email campaigns, you’re placing them directly in front of your most engaged audience.

Pick content that’s on-brand and resonates with your subscribers, like tutorials, product tips, or styled shots of your latest items. Whether it’s an influencer's seasonal picks or a personal story about why they love your brand, this approach adds an authentic layer to your email campaigns and creates more value for your subscribers.

 to see what other brands are doing with influencers.

Supercharge your ads with influencer content

Influencers create scroll-stopping content that resonates with their followers. But negotiate the rights to that content and you’ll open up a whole new world for your brand.

We all know that authentic content from real people performs better in ads, and gaining content rights will allow you to extend the reach of influencer-created content to your paid ad campaigns. You’ll amplify the influencer’s impact and capitalise on the authentic vibe their content brings, even beyond social media.

Quick tip: ensure your brief is clear and aligns with your brand voice, so the content feels seamless within your campaign.

Build a base of brand champions with affiliate marketing

Affiliate networks are a game-changer for building a loyal influencer team. By moving beyond one-off partnerships, you’re encouraging influencers to become true brand advocates. Offer them a commission on sales generated through their unique links, and you’ll motivate them to promote your products consistently.

Plus, having your influencers actively participate in an affiliate programme helps to build a trustworthy image with consumers—they’ll see those influencers sticking with your brand over time, and that fosters credibility.

Maximise influence with landing pages designed to convert

So you’ve got your influencer affiliate codes. Now you’re probably looking to give an extra boost to conversions. Give each influencer their own custom landing page that feels like it was made just for their followers. These personalised pages not only amplify the influencer’s unique brand vibe, but they also create a seamless journey for their audience—from the influencer’s post straight to a page tailored just for them.

It’s the perfect way to spotlight the exact products they’re raving about, drive home their endorsement, and track conversions. Bonus: you’ll get clear insights on which influencers are really bringing the heat.

Spotlight influencer content on your blog

Your brand’s blog isn’t just for SEO keywords and product updates. Featuring influencer content there can not only add value to your blog but also give your influencers another reason to work with you.

Share interviews, styling tips, or personal stories from influencers who embody your brand’s ethos. This allows new visitors to see real people (not just models or product photos) representing your brand, which brings the authenticity that every brand is after right now.

Ready to dive in but not sure where to start? There are some great resources online at places like 

Beyond the basics: How to take influencer marketing to the next level

Can you believe the biggest shopping season of the year is already here? Whether you’re a holiday-season pro or it’s your first rodeo, these tips will keep your campaigns fresh, your brand authentic, and your customers clicking that “buy” button.

(Just consider it our early Christmas gift to help you sleigh the season...)

Getting a jump start on holiday campaigns is key, but don’t lock everything down. Be ready to pivot based on trends, customer feedback, or what’s hot at the moment. Stay flexible, and you’ll stay relevant.

A little festive spirit is great, but it’s easy to go overboard. Keep it authentic to your brand instead of flooding everything with red, green, and tinsel. Subtle seasonal touches work way better than classic holiday clichés.

The holidays are all about connection and nostalgia. Use storytelling, personal touches, and customer testimonials to make your audience feel something. The stronger the emotional connection, the more likely they’ll choose your brand.

More emails and ads don’t mean more sales. Be strategic with your frequency and avoid overwhelming customers with endless reminders. Use segmentation to hit the right people at the right time instead of blasting everyone daily.

People need a reason to buy now, not later. Limited-time offers, countdown timers, and last-minute shopping deadlines add urgency—but remember to be honest and consistent. False hype is a quick way to lose trust.

Holiday shoppers are on the go, which means they’re shopping from their phones. Make sure every email, ad, and landing page is mobile-friendly so customers can shop anytime, where without a hitch.

Show a little love to your MVPs! Special discounts, early access to sales, or exclusive content can go a long way in making loyal customers feel appreciated—and in keeping them coming back.

Don’t: Ignore shipping and delivery promises

We’ve all had the stress of waiting for a parcel to arrive in time for the big day. So if you promise delivery dates, stick to them. Manage expectations clearly, and if anything changes, communicate quickly and honestly. Shipping slip-ups can be deal-breakers for repeat business.

Stand out from the crowd by making your marketing feel personal. From email subject lines to product recommendations, a little personalisation can make your brand feel tailored and thoughtful in a sea of generic holiday spam.

The holiday season might end on 1st January, but customer relationships don’t. Plan for re-engagement campaigns in the new year to keep the momentum going and turn one-time holiday buyers into long-term fans.

Keep these dos and don’ts in mind, and you’ll be set up to crush the holiday season. Stick to what makes your brand unique, stay real, and don’t forget to take a breather—it’s the holidays, after all.

Sleigh the season: Holiday marketing dos and don'ts

Black Friday is right around the corner, and if you're feeling the rush, you're not alone. It’s that time of year when all the late nights and planning pay off—or fall flat if the details slip.

So before you hit "launch" on your biggest sale of the year, check out our last-minute Black Friday prep checklist. It’ll keep your website smooth, emails landing in inboxes (not spam), and ads converting like a dream.

Make sure your inventory is up-to-date and test out any discount codes. If your codes aren’t automatically applied at the checkout (or have formatting rules like all CAPS) then make those details clear to your shoppers from the start.

Don’t forget the finer details. Check your page titles, meta descriptions, and social images to make sure they look good in search results or when shared. The more you can do to entice users to click through to your site, the better.

Keep your products easy to find with clean, clear navigation. If you know your best-sellers or want to showcase the products with the biggest discounts, then prioritise those in the nav. If you have a dedicated Black Friday landing page, make sure it’s easily accessible from the homepage.

Already got exit pop-ups up and running? Tweak your design and messaging when the sale drops so you can catch those about-to-bounce visitors with a last-minute offer they can’t resist.

Make sure you’re geared up to send targeted emails to your MVPs—repeat buyers, loyal fans, and anyone else already in your database. If there’s a list you aren’t already planning to target, it’s not too late to set something up.

The savviest shoppers will have their carts full before the sales drop. Get ready to nudge them over the line with checkout abandonment and browse abandonment email flows when the sale drops.

Remember: make it loud, make it urgent—and let people know this deal’s for a limited time only. Check out a tool like 

 to discover how other big brands tackled last year’s sale and see how your emails measure up.

Got site visitors who haven’t hit “buy”? Make sure you’re all prepped to run ads to bring them back. Trust us, retargeting ads are some of the most powerful tools in your Black Friday toolkit.

Every ad and email should link to the exact page they need to be on—no detours. Trial all your user journeys before go-live and ask your teammates to do the same. If they aren’t seamless, do what you can to fix it.

Make sure you’ve factored in time to keep a close eye on ad performance and tweak things as needed while the sale’s hot. You can always push your best-sellers, switch up your messaging or change your targeting depending on what’s selling.

Nail these, and you’re all set to crush Black Friday.

Brand and digital that cultivate connection, conversion and joy.

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Beyond the basics: How to take influencer marketing to the next level

Sleigh the season: Holiday marketing dos and don'ts

Ready, set, sale! Your last-minute Black Friday checklist

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Brand and digital that cultivate connection, conversion and joy.

Mixing up work and play, every day View Work

Take it from our people people

Beyond the basics: How to take influencer marketing to the next level

Sleigh the season: Holiday marketing dos and don'ts

Ready, set, sale! Your last-minute Black Friday checklist

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